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SVdP Housing Australia

The hub for Vinnies Housing Tenants to access the portal, information, and key documents.

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Welcome to the hub for Vinnies Housing Tenants.
The Vinnies Housing Tenants page acts as a central location for all your needs as a Tenant within one of our housing facilities. You can find access to the Tenant Portal, as well as key documents, and information that will be helpful during your tenancy.

Rich Text

<span data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{&quot;ObjectId&quot;:&quot;f8d3c57c-f9ed-4247-ae69-abe0885d65e2|67&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[469775450,&quot;normaltextrun&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;normaltextrun&quot;,335572020,&quot;1&quot;,469778324,&quot;Default Paragraph Font&quot;]}">Our tenancies are managed using the Console Cloud Tenant portal. You can log into Console Cloud to stay in control of your rental home, and manage your tenancy.  
Using Console Cloud, you can: 
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">Keep track of your rent: see your tenant ledger in real-time and know when your next rent is due. </li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">Lodge maintenance requests: lodge maintenance requests directly from the app and see status updates in real-time. </li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Stay on top of your agreement: view your tenancy agreement all in one place, anytime, 24/7. </li>
</ul>

Tenant Portal

Key documents to start, and maintain, your tenancy in one of our properties. 

Our Home Stay services can help with tenancy sustainment or tenancy support if you are at risk of homelessness. 

To read our latest Annual Reports head here.

To read our 2022-27 Strategic Plan download below.

Cards

<a id="VHdocs"></a>
<h3><span class="NormalTextRun SCXW233833626 BCX0" data-ccp-parastyle="paragraph" data-ccp-parastyle-defn="{&quot;ObjectId&quot;:&quot;f8d3c57c-f9ed-4247-ae69-abe0885d65e2|66&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[469775450,&quot;paragraph&quot;,201340122,&quot;2&quot;,134233614,&quot;true&quot;,469778129,&quot;paragraph&quot;,335572020,&quot;1&quot;,469777841,&quot;Times New Roman&quot;,469777842,&quot;Times New Roman&quot;,469777843,&quot;Times New Roman&quot;,469777844,&quot;Times New Roman&quot;,469769226,&quot;Times New Roman&quot;,335559705,&quot;3081&quot;,134233118,&quot;true&quot;,134233117,&quot;true&quot;,469778324,&quot;Normal&quot;]}">Key Documents &amp; Resources</h3>
<span class="NormalTextRun SCXW233833626 BCX0" data-ccp-parastyle="paragraph" data-ccp-parastyle-defn="{&quot;ObjectId&quot;:&quot;f8d3c57c-f9ed-4247-ae69-abe0885d65e2|66&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[469775450,&quot;paragraph&quot;,201340122,&quot;2&quot;,134233614,&quot;true&quot;,469778129,&quot;paragraph&quot;,335572020,&quot;1&quot;,469777841,&quot;Times New Roman&quot;,469777842,&quot;Times New Roman&quot;,469777843,&quot;Times New Roman&quot;,469777844,&quot;Times New Roman&quot;,469769226,&quot;Times New Roman&quot;,335559705,&quot;3081&quot;,134233118,&quot;true&quot;,134233117,&quot;true&quot;,469778324,&quot;Normal&quot;]}">Here are the key documents you will need as a Vinnies Housing tenant to start, and maintain, your tenancy in one of our properties.

<ul>
<li><a href="/media/kxxl02ac/property-inspections.docx" title="Property Inspections">Property Inspections</a></li>
<li><a href="/media/qdabrz1n/rent-review.docx" title="Rent Review">Rent Review</a></li>
<li><a href="/media/pkgjbrlr/repairs-and-maintenance.docx" title="Repairs And Maintenance">Repairs and Maintenance</a></li>
<li><a href="/media/iigp1hci/unapproved-occupant.docx" title="Unapproved Occupant">Unapproved Occupant</a></li>
</ul>

Tenancy Documents

<ul style="font-weight: 400;">
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><span data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{&quot;ObjectId&quot;:&quot;f8d3c57c-f9ed-4247-ae69-abe0885d65e2|67&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[469775450,&quot;normaltextrun&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;normaltextrun&quot;,335572020,&quot;1&quot;,469778324,&quot;Default Paragraph Font&quot;]}"><a href="/media/1rtl1nal/property-condition-standards-policy.pdf" title="Property Condition Standards Policy">Property Inspections</a>: information about property inspections including timing, how to prepare your property and what to expect during the inspection. </li>
</ul>

Inspections and Maintenance Documents 

<ul>
<li><a href="/media/ymmhnqe5/whistleblower-policy-vinnies-housing.pdf" title="Whistleblower Policy Vinnies Housing">Whistleblower Policy</a></li>
</ul>

Whistleblower Policy

<ul>
<li><a href="https://www.qld.gov.au/housing/public-community-housing/public-housing-tenants/your-rent/how-rent-is-calculated">How rent is calculated</a></li>
<li><a href="https://www.qld.gov.au/housing/public-community-housing/eligibility-applying-for-housing/guide-to-applying-for-housing-assistance/understanding-your-need">Guide to Applying for Housing Assistance</a></li>
<li><a href="/media/qi3h1hl3/fact-sheet-domestic-and-family-violence-information-for-tenants.pdf" title="Fact Sheet Domestic And Family Violence Information For Tenants">RTA Domestic and family violence – information for tenants</a></li>
<li><a href="https://www.rta.qld.gov.au/forms-resources/forms/forms-for-general-tenancies/pocket-guide-for-tenants-houses-and-units-form">RTA Forms and Resources</a></li>
</ul>

Resources

Accordion

<h3><span data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{&quot;ObjectId&quot;:&quot;f8d3c57c-f9ed-4247-ae69-abe0885d65e2|67&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[469775450,&quot;normaltextrun&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;normaltextrun&quot;,335572020,&quot;1&quot;,469778324,&quot;Default Paragraph Font&quot;]}">About Us<span data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{&quot;ObjectId&quot;:&quot;f8d3c57c-f9ed-4247-ae69-abe0885d65e2|67&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[469775450,&quot;normaltextrun&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;normaltextrun&quot;,335572020,&quot;1&quot;,469778324,&quot;Default Paragraph Font&quot;]}"></h3>
<span data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{&quot;ObjectId&quot;:&quot;f8d3c57c-f9ed-4247-ae69-abe0885d65e2|67&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[469775450,&quot;normaltextrun&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;normaltextrun&quot;,335572020,&quot;1&quot;,469778324,&quot;Default Paragraph Font&quot;]}">For more information on Vinnies Housing and the work of the St Vincent de Paul Society QLD, please use the links below.
Vinnies Housing is a wholly owned subsidiary of the Society, and a Registered Community Housing Provider. Our <span data-ccp-parastyle="paragraph" data-ccp-parastyle-defn="{&quot;ObjectId&quot;:&quot;f8d3c57c-f9ed-4247-ae69-abe0885d65e2|66&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[469775450,&quot;paragraph&quot;,201340122,&quot;2&quot;,134233614,&quot;true&quot;,469778129,&quot;paragraph&quot;,335572020,&quot;1&quot;,469777841,&quot;Times New Roman&quot;,469777842,&quot;Times New Roman&quot;,469777843,&quot;Times New Roman&quot;,469777844,&quot;Times New Roman&quot;,469769226,&quot;Times New Roman&quot;,335559705,&quot;3081&quot;,134233118,&quot;true&quot;,134233117,&quot;true&quot;,469778324,&quot;Normal&quot;]}">housing team work closely with all levels of government, other service providers, religious orders, and the community to advocate and increase support for people who are experiencing housing insecurity.
We know that the housing crisis in Queensland and rising costs of living is worrying for many people and families who are experiencing homelessness or are at risk of homelessness.
At St Vincent de Paul QLD, we are dedicated to providing safe and affordable housing for people in need across the state. We have bold plans to establish another 500 homes over the next five years to help ease the burden of the housing crisis.

<span data-ccp-charstyle="eop" data-ccp-charstyle-defn="{&quot;ObjectId&quot;:&quot;f8d3c57c-f9ed-4247-ae69-abe0885d65e2|68&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[469775450,&quot;eop&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;eop&quot;,335572020,&quot;1&quot;,469778324,&quot;Default Paragraph Font&quot;]}">Our Compliance with the NRSCH and ACNC 
As a <span data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{&quot;ObjectId&quot;:&quot;f8d3c57c-f9ed-4247-ae69-abe0885d65e2|67&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[469775450,&quot;normaltextrun&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;normaltextrun&quot;,335572020,&quot;1&quot;,469778324,&quot;Default Paragraph Font&quot;]}">Registered Tier 2 provider with the National Regulatory System for Community Housing (NRSCH), we comply with the <a href="https://www.nrsch.gov.au/publications-and-resources/national-regulatory-code.html">National Regulatory Code</a> contained in the Community Housing Providers National Law. For more information, please visit the National Regulatory System for Community Housing (NRSCH) website – tenant information area – <a href="https://www.nrsch.gov.au/tenants.htmlhttps://www.nrsch.gov.au/tenants.html">here</a>.  
Vinnies Housing is an incorporated body registered as a charity with the Australian Charities and Not-for-profit Commission (ACNC).   
Vinnies Housing receives funding from the Queensland Government.

Vinnies Housing Tenants

Tenant Portal

Key Documents

HomeStay

Annual Reports

Strategic Plan

Tenancy Documents

Inspections and Maintenance Documents

Whistleblower Policy

Resources

Contact Us