Home Stay
We understand that maintaining a tenancy can be difficult. We're here to help.
Supporting You Through Home Stay
Our team state-wide are working with Queenslanders to provide a hand-up, not just a hand out.
If you are in rent arrears or facing eviction, we can provide you with advice and information on home stay arrangements. We also provide help with tenancy sustainment or tenancy support if you are at risk of homelessness.
Our team can help you understand your tenancy rights and responsibilities by:
- providing information and guidance on your rights,
- helping you negotiate with your property owner or real estate agent,
- assisting with resolving any conflicts or issues,
- helping you to understand the eviction process, and;
- providing advice on dispute resolution.
We can also refer you to financial counselling services if needed.
We want to ensure you get the right help. If you're ready to get assistance, read below for eligibility and next steps.
Are You Eligible?
Our Home Stay services may be available to you if you are in immediate need and meet the following eligibility criteria:
- You must be located in Cairns or Central Queensland,
- You must have a current tenancy that, with support, can be sustained into the future; and
- You must not be currently experiencing homelessness.
If you are experiencing homelessness, we offer other services to support you. Head to our Homelessness and Housing Services page to learn more.
How To Get Help
You can self-refer to access our Home Stay services by contacting us via the relevant phone number below:
Central Queensland Homestay - 07 4890 4603
Cairns Homestay - 07 4047 7102
Looking To Volunteer?
If you are interested in volunteering at St Vincent de Paul, visit the volunteer page.
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