Compliments & Complaints
Your feedback is important to us.
Do you have feedback for our team?
We care about your experience with us and take compliments and complaints about our services seriously. Feedback you provide is used to assist us to improve our services and systems to better support you and the needs of our community.
Report your compliment or complaint
To provide us your feedback, please click the button below and complete the form.
Want more information on our feedback process?
- Community Services Feedback brochure (English)
- Community Services Feedback brochure (Arabic)
- Community Services Feedback brochure (Swahili)
- Community Services Feedback brochure (Chinese)
- Community Services Feedback brochure (Vietnamese)
- Community Services Feedback brochure (Farsi)
- Community Services Feedback brochure (Filipino)
Ways to provide Feedback
Complete the form
Write to us
Queensland Complaints Manager PO Box 3351 South Brisbane, Queensland 4101
Making a complaint to another organisation
We encourage you to provide us with your feedback directly but if you would like to take your complaint outside of our organisation, you can contact the following external parties:
Department of Communities, Housing and Digital Economy
Department of Seniors, Disability Services and Aboriginal and Torres Strait Islander partnerships
Anti-Discrimination Commission of Queensland
Aged Care Quality and Safety Commission
Aged & Disability Australia
NDIS Quality and Safeguards Commission
Department of Children, Youth Justice and Multicultural Affairs
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