Emergency Relief
Financial crisis support
Vinnies provide immediate financial support or material aid to assist people with their immediate crisis situation. Volunteer caseworkers provide referrals to relevant specialist services as needed.
For direct assistance,
please give us a call
Emergency Relief Information Line
Our Northern Territory services
Palmerston
Tuesday 9am - 12noon
Ozanam House, Stuart Park
Wednesday 9am - 12noon
Alice Springs
Monday 10-12
Wednesday 10-12
Friday 10-12
Needed: photo identification and proof of income
Emergency Relief
Vinnies Help may include:
Supermarket vouchers for food and grocery items, Vinnies voucher for clothing and household goods, bus tickets for transport, assistance with utility and phone bills, assistance with the cost of prescription medication or mobility devices, furniture and household goods sourced from donations to our Vinnies Stores including whitegoods, lounge, dining and bedrooms furniture and assistance with the cost of short-term accommodation.
Referrals to specialist support services
Vinnies Help may include:
Emergency accommodation, transitional or short-term accommodation providers, debt relief services including advocacy and financial counselling, legal services, domestic violence support services, alcohol and other drug support services or mental health services.
No. Vinnies help people from all walks of life.
Anyone can reach out to Vinnies for support.
No. Vinnies does not take appointment bookings at this time.
Call 08 8948 8116 for our automated Vinnies NT Emergency Relief Information line.
Yes. This information helps our Volunteer Caseworkers consider options of support including referral pathways.
Proof of income can include:
People connected with Centrelink can download an Income statement via the MyGov Website.
People not connected with Centrelink are asked to provide some form of proof of income, recent bank statements or pay slips.
Yes, your personal circumstances are private and confidential.
Vinnies collects your personal information to assist us in planning our support services based on community need.
De-identified information is used by the Commonwealth Government to assist with the allocation of grant funding.
Become a volunteer
Emergency Relief Case Worker
Work with a mentor and receive training to become an Emergency Relief Case Worker. Be an empathetic and non-judgemental ear, that can make a world of difference at a difficult time.