Emergency Relief Alice Springs

Our Emergency Relief service is located at 38 Railway Terrace, Alice Springs, next door to our Vinnies store. This service operates Monday to Friday from 10am to 2:30pm.

Appointments are not necessary but you will be asked to take a number and wait in the reception area. Our team want to assist you as best we can.

Contact us on 8952 1074 or email erp.alicesprings@svdpnt.org.au


Some of the ways in which we can assist through the Emergency Relief service

Food

We provide vouchers you can use at the supermarket to purchase grocery items.

Clothing

We provide vouchers you can use at any of our Vinnies stores to purchase clothing and household  goods.

Furniture

We have furniture available through our Vinnies stores or warehouse to help you replace of obtain items you may need in your home.

Utility or other 
household bill

We can assist you by advocating with the utility provider on your behalf for electricity. We can also assist you paying your Telstra bill and water bill by providing a voucher.

Crisis Housing

While the St Vincent de Paul Society does not provide Emergency Crisis Accommodation services, we can assist you by referring you to the appropriate support service.

Financial Counselling

We can refer you to a specialist agency who can assist.

Spiritual Support

The members of the Society are there to support people when they need it most.  We can arrange for a member of our Conferences to call you and provide emotional and spiritual support.

Public transport 

We can assist you by providing concession bus tickets for public transport.

Medical needs

We assist you to buy medication if you are in need and unable to buy medication. We encourage you to bring the prescription issued by your health professional.

Bond assistance

In special circumstances we can provide bond assistance which is an important way in which Emergency Relief can support a companion to have a roof over their head.

Please note there is a limit of a maximum of 3 visits per year to our Emergency Relief service.

If you have already used our service 3 times in a year, but are in need, please contact us all the same. There are many ways in which we can help. Call our Emergency Relief service for more information.


Please bring these documents with you when you visit our Emergency Relief service

Without these documents, we may not be able to assist you on the day.

  • Your most recent Centrelink statement

  • A form of formal identification, such as a Licence, 18+ Card, Pension Card or Medicare card.