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Meet Sarah

Vinnies changed our lives

Support from Vinnies changed everything for Sarah and her family during one of the hardest times of their lives.
2025 Vinnies Christmas Appeal - help bring joy this Christmas

It only took minutes for Sarah and her husband’s lives to be forever changed.

“Almost everyone is a disaster away from your life falling apart. You have a bad accident, and your life can fall apart so badly.”

Sarah and her husband enjoyed an idyllic life, surrounded by friends and family. They lived in their home for 10 years, with three young, happy and healthy kids.

2025 Vinnies Christmas Appeal - help bring joy this Christmas

One day, Sarah’s husband suffered a motor vehicle accident that left him permanently disabled with a brain injury.

With three kids, accumulating medical bills, soaring rent prices and cost of living pressures, they struggled to stay afloat. 

Sarah became the carer for her husband and three children, the youngest aged six. As she was unable to work, due to caring for Chris, the family of five moved in with her husband’s parents. 

“There are times where I just feel like our life situation is just kind of too heavy for [our] family,” said Sarah.
In the blink of an eye, Sarah’s family went from a home of their own to sleeping on the floor in one room and she became the backbone of her family, struggling every day to not lose hope.

“It just gets hard and you kind of feel like there’s no light at the end of the tunnel,” said Sarah.

Eventually, they found a safe and secure home in disability housing. Tragically, this proved temporary, as an administrative tribunal terminated their tenancy just days before 25 December, leaving their children without the joy of a Christmas day.

Then, Sarah reached out to the St Vincent de Paul Society for assistance. Claire, a volunteer of over 24 years came into their lives offering a helping hand. 

2025 Vinnies Christmas Appeal - help bring joy this Christmas

“She’s been like a guardian angel ever since,” said Sarah.

First, Claire assisted with bills, groceries, electricity, clothing and guided Sarah through the social housing process. For Sarah, it was the unconditional support and compassion of Claire that meant the most.

“The level of compassion and it’s true compassion. It’s genuine. That’s the thing I’ve really found with Vinnies. Non-judgmental and just true compassion... It’s almost like having another family.”

Claire has ensured the kids have had Christmas presents under their tree, food on their table every day and a roof over their heads. 

“At Christmas time, to be able to get a hamper or to have presents for the kids, it really makes a difference. The kids are excited, they feel loved,” said Sarah.

Sadly, this story is not unique. It happens to thousands of families every year. More and more people are being trapped in the cycle of poverty due to housing instability, food insecurity and the cost-of-living pressures that affect everyone.

In turn, more people are asking for help from the Society, “New people that we are finding, people that we’ve never seen before,” said Claire.

The St Vincent de Paul Society helps in many ways, with food, clothing, electricity and rent as with Sarah, but also medical aid, education and more.

However, without long-term solutions due to the lack of social housing and better welfare for carers and individuals living with a disability, people like Sarah have been forced to rely on short-term assistance for long-term survival.

Sarah’s journey with social housing was incredibly strenuous. After many failed attempts at gaining secure housing, the Society advocated for her family to their local MP which achieved stable, subsidised housing for the family. They finally found a home, not just a place to stay.

With your help families like Sarah’s don’t have to go without. Through food, household bills and more, your support goes to the people who need it most.

This Christmas, Sarah’s family won’t have to worry about if they will have a roof over their heads, instead, their concern will be about how early their kids will make them wake up for presents.

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