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Welfare Assistance

Welfare Assistance

The Welfare Assistance Line is a volunteer-run call centre which is part of our Conference Support area. This service is free and confidential.

For assistance, call 1800 305 330

WELFARE ASSISTANCE: 1800 305 330 (VICTORIA ONLY)

Monday-Friday 10.00am-3.00pm (most metropolitan locations) except public holidays

Please note: Assistance is available for regional and country areas but times may differ.

The St Vincent de Paul Society offers welfare assistance to people in need.

To receive assistance call 1800 305 330 - on providing your postcode you will be redirected to the nearest call centre.

Our service receives 300+ welfare calls daily requesting various forms of assistance. Requests are relayed and responded to by our dedicated conference members within the local area.

The call centre is a necessary contact point for making the Society accessible to people in need.

Our volunteers receive and record all requests for help, relay all requests promptly to the correct conferences and respond to any queries the caller has.

This service is primarily supported by our team of dedicated volunteers who support our Conference Support area.

This service is free and confidential.

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