Feedback and Complaints
Provide feedback or complaints
We value your feedback, whether it's a compliment, suggestion, or complaint.
Your experiences and insights help us understand what's working well and where we can improve, so we can continue delivering the best possible support.
Contact Vinnies NSW
The NDIS Quality and Safeguard Commission
The NDIS Quality and Safeguard Commission can also take complaints from anyone about:
- NDIS services or supports that were not provided in a safe and respectful way.
- NDIS services and supports that were not delivered to an appropriate standard.
- How a NDIS provider has managed a complaint about services or supports provided to an NDIS participant.
A complaint can be made to the NDIS Quality and Safeguard Commission
Interpreters can be arranged
Contact the National Relay Service and ask for 1800 035 544.
Learn more about the NDIS Commission
Accessibility Services
Do you need help contacting us? See below for options available to you
Translating and Interpreting
Access a free-of-charge translator or interpreter service.
National Relay Service
Support for people who are deaf, hard of hearing, or have speech difficulties.
Disability Services Home
Explore our disability services and find out how we can support you on your NDIS journey.
Contact Us
Call or email our team for support, enquiries, or assistance. We’re here to help.
Read Your Stories
Our participants come from diverse backgrounds, each on their own NDIS journey. Read their stories for inspiration and new possibilities.