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Vinnies Assist

Vinnies Assist

Vinnies Assist can be reached on 13 18 12 and aims to put people seeking assistance from the Society in contact with the right people and services. It is a central contact point with a no-wrong-door policy. It operates between 8:30am and 4:30pm on weekdays.

For direct assistance,
please give us a call

Other Useful Contacts

Link2Home: 1800 152 152 (24/7)
Ask Izzy is a search tool for people who are experiencing homelessness or at-risk of homelessness.

Domestic Violence Line: 1800 656 463 (9am to 10pm daily)
Child Protection Helpline: 13 21 11

If you or your children are in danger, call 000.

About Vinnies Assist

Vinnies Assist aims to put people seeking assistance from the Society in contact with the right people and services. The Society provides a wide range of services for people experiencing disadvantage and Vinnies Assist is a central contact point to help people find the assistance they need quickly.

It operates between 8:30am and 4:30pm on weekdays.

Who we help

Vinnies Assist has a no-wrong-door policy, meaning we will seek to assist anyone who calls to the best of our ability. If the Society does not have a service that can help, we can refer you to an external service provider.

Services Provided

Vinnies Assist can:

  • Provide telephone support to meet immediate needs
  • Link you to crisis and short-term accommodation
  • Provide referrals to our services including:
    • Welfare and provision of food and other immediate needs
    • Homelessness and housing
    • Domestic violence
    • Disability and inclusion
    • Addiction programs
    • Disaster recovery
  • Support in accessing external services