A long-standing problem is that SRSS payments have not been paid to people who are awaiting a final decision on their refugee applications from the Courts after having their applications for refugee protection rejected by the Department of Home Affairs and the Immigration Assessment Authority. People who have recently put in an application to the Courts will need to wait years before their case is heard (some have even been given court dates in 2021). In the interim they receive no casework or financial support from the Australian Government.

A further complication arises because the issuing of bridging visas has been inconsistent. A bridging visa is a temporary arrangement that allows someone to stay before they receive a substantive visa such as a work, student, family or refugee visa.

There are no clear details on this policy from the Department of Home Affairs. Some people are issued bridging visas without income support, access to Medicare, work rights or study rights.