If you need help, call us on 13 18 12 or email us at vinnies@vinnies.org.au

Vinnies offers essential services and most have not been disrupted by either COVID-19 itself or stay-at-home orders. We are here to help – as always. In some cases, we’ve had to adjust how we provide that help for the safety of our members, volunteers, and staff. However, at a time when we’re seeing people who’ve never come to a charity before in their lives, we are still here to provide support.

For general updates on services offered by the St Vincent de Paul Society NSW, please see below.

Hotline

If you are looking for local assistance, please call 13 18 12

NILS

Our No Interest Loans Scheme team is still taking your calls. Please click here for more information.

Vinnies Shops

While many of our shops are temporarily closed, many of our Donation Stations are open. Please click here to find your nearest drop off station.

Vinnies Van Services

Vinnies Van Services (VVS) are free, mobile services that provide those experiencing or at risk of homelessness, marginalisation and social isolation with food, information, and companionship.

Vinnies Metro Support Centres

Vinnies Support Centres are client-centered support and referral services, offering face to face and currently, remote support to those in the community who require financial, food or material assistance.

Woy Woy: Our local Woy Woy office has changed slightly to continue our support to the local community under the current restrictions.

  • home visits changed to no contact letterbox drops only
  • Over the phone assessments and intake.
  • It is emailing Coles vouchers to people we assist

Gosford: The Gosford Support Centre is working via telephone calls where we can make an assessment and then organise assistance. The conferences are completing assessments via phone and then delivering food cards to people’s letterboxes. Other assistance is being organised by phone.

Harris Park: Harris Park Vinnies Support Centre will be closed due to COVID Restrictions, until further notice for walk ins. Calls are welcome.

We are:

  • assisting with food (food vouchers)
  • and other items, (current and up to date income statements required)

    Hornsby: The Hornsby support centre is closed to all walk ins while we are in lockdown but we remain here at the centre with 1 – 2 volunteers and the VSCC to offer emergency food and food vouchers for all clients.

    Hurstville: The Hurstville centre is helping clients over the phone and via email.

    Rozelle: There is no-one on site at Rozelle. All assessments are now done over the phone by the support centre. We have digital Coles e-cards that we can send to people needing assistance, who can either order online or take to a Coles shop.

    Penrith: The centre is currently seeing people at the door only.

    Sutherland: Currently, we are helping via telephone and conducting letter box drops. PWA have access to digital foods cards if needed too, to eliminate face to face contact.

Illawarra Homeless Coordination Services

Illawarra Homeless Coordination Services are open between 9am-12pm

Still available:

  • Daily food deposits
  • Tea and coffee 
  • Computers
  • Case management (must make appointment after 12)
  • Phone line (9 – 4.30)
  • Welfare team for parcels or vouchers

Not available:

  • Showers
Louise House Community Hub– Central Coast

Louise House Community Hub has currently closed doors until lockdown is over. They are offering information and referral services over the phone. They also have an external counsellor who is available via phone appointment.

Bushfire Assistance

Our Bushfire Assistance service continues to help people impacted by NSW’s recent fires.