Homelessness – the potential to implement a widespread housing first policy

For some, maintaining a tenancy can be as difficult as finding a rental property in the first place.  People leaving crisis situations need support to sustain financial resilience and to maintain their health and wellbeing. St Vincent de Paul Society NSW partners with them but until all levels of governments collaborate with institutional investors and the not-for-profit sector to provide more affordable housing and accessible services, housing stress and homelessness will remain a blight on Australian society.

Having a roof over one’s head, a place to call home, is a fundamental right for every individual.

At the St Vincent de Paul Society NSW we know only too well that even the most basic but safe, well insulated and affordable dwelling is not available to everyone – the lack of affordable housing is dire.

We also know that for many people who face homelessness just having a home isn’t enough. Maintaining a tenancy is something they battle with constantly. Sustaining financial resilience, managing a budget, and maintaining health and wellbeing has to be supported. That is what the community sector is best at, and what organisations like the Society have been doing for many years.

The need for tailored support, to help households gain independence, is a major component of the NSW Government’s Social and Affordable Housing Fund (SAHF), a key initiative of Future Directions for Social Housing in NSW.

In March this year the Government announced the five successful SAHF providers. All five providers are not-for-profit organisations who value this model and already deliver their housing solutions this way.

Amélie Housing, the community housing company of the Trustees of the Society of St Vincent de Paul (NSW), was one of the five. We were able to show that we can meet all the necessary criteria – provide land, build and purchase housing, run tenant management services and data and performance management systems, and, most importantly, offer wrap-around services to the tenants.

Under the SAHF, Amélie Housing will be building 305 new properties and acquiring 195 properties across the state. They will be a mix of social (70 per cent) and affordable (30 per cent) dwellings, helping those who can’t afford to rent in the private rental market to access homes that are affordable.

Amélie Housing, a National Community Housing Provider, manages a number of Housing NSW properties. These are transitional housing properties which are tenanted through the Society’s Support Services to house people leaving crisis situations and are available for up to two years, during which time a Society case manager provides assistance with their individual needs.

The Society operates in a partnership with the men, women and children seeking our assistance. They come to us because they find themselves facing many challenges that are hard to deal with–unemployment, illness, entrenched poverty, addictive behaviours, poor education, trauma, abuse, neglect, family violence, with the overlay of poor mental health.

Through the Society’s Support Services and Special Works, we offer homeless and addiction services, accommodation services, case management, and community support and development.

We also connect the people we assist with other community service organisations and government services to achieve better outcomes.

They are encouraged to make their own personal goals and we help them get there.

Our work is underpinned by evidence and feedback so we can continuously improve our services, to build the integrity and resilience of those we support.

Our volunteers and employees see every day that finding a safe, affordable place to live is made even more difficult because of past experiences of trauma, stigma, social isolation and loneliness.

It is gratifying to see that the State Government has recognised these needs and has set up SAHF with $1.1 billion in seed capital to supply 2200 houses and services.

But this is just a first step and there is plenty more that needs to be done.

Housing costs are arguably the single biggest driver of poverty and disadvantage in Australia. With housing costs rising over the last 10 years at twice the rate of inflation, housing is the largest area of expenditure for Australian households and causes housing stress when the cost of housing is high relative to income.

It is estimated 875,000 households in Australia are experiencing housing stress.

Around 2.5 million (13.9%) of all people live below the internationally accepted poverty line – $400 per week for a single person, $841 per week for a family of four.

According to an AIHW 2015-16 report, specialist homelessness agencies assisted 279,000 people across Australia, equivalent to 1 in 85 Australians.

  • 54% sought assistance because they were going through a housing crisis
  • 29% because they were experiencing housing stress
  • 24% due to living in an inadequate or inappropriate dwelling.

As people wait, living in unsuitable accommodation, overcrowded conditions, on couches, floors, under bridges and in doorways, the underlying issues they face do not disappear, but rather, spiral out of control. Health deteriorates, opportunities to work and learn disappear and drug and alcohol addictions are often reinforced.

We work in partnership with these men, women and children to try and stabilise their lives and get them to a point where they can manage their own situations .We understand, respect and build trust with all the people we assist, regardless of their cultural background and the barriers that confront them.

Is the individual or family at risk, experiencing homelessness or chronically homeless? After an assessment, they are offered a toolbox of services and skillsets they can choose from. Together with the case worker they develop goals that are achievable.

All the while, we are seeking housing options so that people can move from unsafe accommodation or crisis accommodation to transitional and ultimately a long term place of their own.

Social housing is simply not meeting the ever-increasing demand, with Housing NSW estimating that current supply of social housing dwellings only meets 44% of the need and in 2016, the public waiting list will grow by 60% to 86,532.

Our case workers encourage the people they assist to visit GPs, have their physical and mental health assessed, and seek referrals where necessary. They support them to manage medication regimes, maintain fitness, and eat more healthily.

Budgeting and finance management skills are taught, so that householders can become independent and able to look after themselves, structure their debts and pay bills, and know where to seek help when necessary so that debts don’t escalate and subsume them.

Finally, we offer pathways to employment, through education and training, so that people are work-ready. This also includes ensuring children are supported to stay at school, thrive and gain employment skills.

Through a transitional housing program managed by Amélie Housing, we have a number of properties to house people leaving crisis situations. Tenanted through our Support Services, the program is available for up to two years, during which time a case manager provides assistance with the family or individual’s specific needs.

The outcomes are frequently favourable, with residents able to maintain their tenancies and, where possible, move into permanent housing.

The Society wants to enhance its capacity to deliver good housing outcomes to disadvantaged members of our community in the areas of most need – not only a roof over their heads, but a sense of security and knowledge that they are able to maintain their tenancy and look towards a brighter future. We are just one piece in a jigsaw and we can’t do it alone. This national shame will not be dispelled until all levels of governments collaborate with institutional investors and the not-for-profit sector to find a solution–more affordable housing stock and accessible services.

You can read this piece on the Pearls and Irritations site.