The safety of our people, marginalised people and our valued customers, is our priority. We are working closely with experts as well as the World Health Organisation and the Department of Health to inform our approach. 

We are acting in line with advice from governments and health experts.

Firstly, our people have been empowered with relevant information and guided on personal hygiene and preventative measures. We have increased the number of hand sanitisers in shops, in offices, and other Vinnies buildings including our accommodation centres. All our premises are cleaned thoroughly every day. We are asking people to stay at home if they are unwell, or if they have been in contact with a confirmed case of COVID-19.

Should a confirmed case of Coronavirus present in our organisation we have a plan in place that guides our response, based on the advice of health authorities.

In Canberra, our office-based employees are predominantly working from home, with the remainder split into two teams, alternating time spent in the office to reduce the risk of contamination.