Welfare Call Centre

Welfare Call Centre

The Gerald Ward House – Welfare Call Centre is the St Vincent de Paul Society’s main Welfare Call Centre in Victoria. The 'Call Centre' supports over 140 conferences across metropolitan Melbourne.

Assistance hours available in regional and country Victoria as well as for the areas of Cranbourne, Mornington and Frankston maybe different.

This service is part of the Conference Support area and is open Monday-Friday, from 10.00am-3.00pm, except for public holidays.  This service is free and confidential. If assistance is required, our free call number is 1800305 330.

The service is primarily supported by our committed volunteers and is coordinated by two part-time job share coordinators.

Our members are encouraged to visit the service. If you have any questions about the service and, or are interested in volunteering please contact our coordinators, via email at boxhill.callcentre@svdp-vic.org.au