Settlement Services

Want to find settlement services and support in your area? Head to the Vinnies Queensland portal to find services in your local area.

The St Vincent de Paul Settlement Services delivers services which assist eligible clients to become self-reliant and participate equitably in Australian society as soon as possible after arrival.

Through empowering clients and facilitating self-reliance we can further the St Vincent de Paul Society's aim of providing a hand up, not a hand out.

About the service
We provide settlement services through a holistic approach to case management offering a culturally appropriate tailored response to each person’s individual needs through a support plan.

St Vincent de Paul Society's Settlement Services provides support, advocacy, information and referral. We also provide education through group sessions working in partnership with other organisations that facilitate this process.

We work with communities in a strengthening community capacity by assisting clients to integrate into the mainstream Australian community. We aim to empower clients to become self-reliant and participate equitably in Australian society as soon as possible after arrival through appropriate referrals and support links.

Examples of assistance provided:
• Housing support
• Referrals to specialist agencies – eg. QPASTT, RAILS, TAASQ, legal aide etc
• Document help – completing forms, explaining correspondence
• Enrolling clients in TAFE and school
• Assisting clients to find work opportunities
• Linking clients to mainstream agencies and services – eg. GP’s, dentist, libraries etc
• Client advocacy – e.g. within court process

Who is eligible?
Eligible clients are those clients who arrived in Australia on a humanitarian visa and family stream migrants with low English proficiency. We can assist clients who have been here from 6 months up to 5 years after arrival. To download a referral form, click here.

Which areas are covered by the service?
The Society's Settlement Service is funded by the Department of Immigration and Citizenship (DIAC). This funding governs who we can assist (i.e. eligible clients) and what geographic locations we are able to service. The service covers a wide geographic area from Ipswich to Inner Southern Brisbane suburbs. When a client outside our geographic area is referred we make a case by case assessment whether we are able to accept the referral or refer to a different SGP funded organisation.

  • Ipswich and Brisbane suburbs:
  • Augustine Heights
  • Bellbird Park
  • Brookwater
  • Camira
  • Carole Park
  • Collingwood Park
  • Darra
  • Doolandella
  • Durack
  • Ellen Grove
  • Forest Lake
  • Gailes
  • Goodna
  • Inala
  • New Chum
  • Oxley
  • Redbank
  • Redbank Plains
  • Richlands
  • Springfield
  • Springfield Central
  • Springfield Lakes
  • Sumner
  • Wacol
  • Willawong

Want to know more?
Please contact us on 07 3381 4500 or email settlementservices@svdpqld.org.a