What is the North Coast Settlement Service?

Our mission is to enable newly arrived migrants and humanitarian communities to become self-reliant, to participate in the broader Australian community, and to develop shared purpose and a sense of identity and belonging.  We also aim to encourage the broader community to be responsive to the needs of emerging communities.

Who can access this service?

All newly-arrived migrants, refugees and humanitarian entrants who are permanent residents and have been in Australia up to five years from the date of arrival or permanent residency.

Where is the North Coast Settlement Service located?

Our main office is based in Coffs Harbour and we have an outreach office in Lismore with a permanent staff member available.  We cover from Coffs Harbour to Tweed Heads and travel to outreach areas covering the Clarence Valley, Byron Bay, Mullumbimby, Byron May and Murwillumbah and all areas in between.

Who benefits from the service?

Newly arrived migrants, refugees, humanitarian entrants and members of emerging communities benefit from the services provided at the North Coast Settlement Service.

Can I volunteer for this service?

Yes. Please contact us directly and we will send you a volunteer application form and arrange a short interview to inform you further of our service and how you may be able to get involved.

How can I find out more? 

Please contact our Coffs Harbour office and ask for the manager, Cheryl Nolan.

Suites 2 & 3 Number 1 Duke Street

Coffs Harbour, NSW 2450

Phone: (02)5612 1370


Lismore office

84B Magellan Street,

Lismore, NSW 2480

Phone: (02) 6698 0505