Box Hill Call Centre

WELFARE ASSISTANCE: 1800 305 330 (VICTORIA ONLY) | Monday-Friday, 10am-3pm

The St Vincent de Paul Society’s Call Centres receive welfare requests for assistance with material aid.

The Box Hill Call Centre is staffed by volunteers and services the Melbourne metropolitan conferences, receiving over 300 calls daily.

Its purpose is to assist the work of local groups, called conferences, by:

Receiving and accurately recording all requests for help
Passing on all requests promptly to the correct conferences
Answering queries from callers regarding response times

The Call Centre is a necessary contact point for making the Society accessible to people in need.

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We are a lay Catholic organisation working towards a more just and compassionate society

The St Vincent de Paul Society wishes to acknowledge that we are on Aboriginal land. We pay our respects to all traditional custodians. This website may contain images of deceased members of the Aboriginal and Torres Strait Islander community. They are used with the greatest respect and appreciation.

The St Vincent de Paul Society in Australia, Charity Number ABN 50 748 098 845, is endorsed by the Australian Taxation Office as a Deductible Gift Recipient and therefore gifts of two dollars or more to the Society in each State or Territory are tax deductible for the donor.

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Box Hill Call Centre