Box Hill Call Centre

WELFARE ASSISTANCE: 1800 305 330 (VICTORIA ONLY) | Monday-Friday, 10am-3pm

The St Vincent de Paul Society’s Call Centres receive welfare requests for assistance with material aid.

The Box Hill Call Centre is staffed by volunteers and services the Melbourne metropolitan conferences, receiving over 300 calls daily.

Its purpose is to assist the work of local groups, called conferences, by:

Receiving and accurately recording all requests for help
Passing on all requests promptly to the correct conferences
Answering queries from callers regarding response times

The Call Centre is a necessary contact point for making the Society accessible to people in need.

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We are a lay Catholic organisation working towards a more just and compassionate society

The St Vincent de Paul Society in Australia wishes to acknowledge that we are on Aboriginal land. We pay our respects to all traditional custodians. This website may contain images of deceased members of the Aboriginal and Torres Strait Islander community. They are used with the greatest respect and appreciation.

The St Vincent de Paul Society National Council of Australia Inc (ABN 50 748 098 845, ARBN 612 807 995, Charity Number 23838) is endorsed by the Australian Taxation Office as a Deductible Gift Recipient for domestic and overseas charitable purposes.

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Box Hill Call Centre